Frequently Asked Questions
Q: What is BoldPrinteez?
A: BoldPrinteez is an online store offering trendy and edgy graphic-designed t-shirts with various styles such as vintage, street-style, western designs, and witty typography.
Q: What sizes do your t-shirts come in?
A: Our t-shirts are available in a wide range of sizes from XS to 3XL. Check the sizing guide on each product page for specific measurements.
Q: Do you offer unisex options?
A: Yes, many of our designs are available as unisex fits, perfect for anyone looking to add bold statement pieces to their wardrobe.
2. Ordering & Shipping
Q: How can I place an order?
A: Browse through our collections, choose your favorite design, select the size, and click “Add to Cart.” Once you’re ready, proceed to checkout and complete your order.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other popular payment options for secure and easy transactions.
Q: How long will it take to receive my order?
A: Orders typically ship within 3-5 business days, and delivery times depend on your location. Standard shipping within the U.S. takes 5-7 business days.
Q: Do you offer international shipping?
A: Yes, we ship internationally! Please note that delivery times and shipping costs will vary depending on the destination.
3. Returns & Exchanges
Q: What is your return policy?
A: We offer hassle-free returns within 30 days of receiving your order. Items must be in their original condition with tags attached. Please refer to our Return Policy page for more details.
Q: How do I exchange an item?
A: To exchange a product, simply contact our customer support team with your order details, and we’ll guide you through the process.
4. Product Care
Q: How should I wash and care for my t-shirt?
A: For the best care, wash your t-shirt inside out in cold water and tumble dry on low heat. Avoid ironing directly on the design.
5. Membership and Discounts
Q: How does the BoldPrinteez membership work?
A: By joining our membership program, you gain exclusive access to early product launches, special discounts, and free shipping on all orders. Learn more about our 3-month membership here.
Q: Do you offer any promotions or discount codes?
A: Yes! Subscribe to our newsletter and follow us on social media to receive the latest promotions, exclusive offers, and discount codes.
6. Custom Designs & Collaborations
Q: Can I request a custom design?
A: At this time, we do not offer custom t-shirt designs, but feel free to check back as we may offer this service in the future.
Q: How can I collaborate with BoldPrinteez?
A: We’re always open to exciting collaborations! If you’re interested, please contact us via our Collaborations page for more details.
7. Contact Us
Q: How do I contact customer support?
A: You can reach us by filling out the contact form on our website or emailing us at Boldprinteez@gmail.com. We typically respond within 24-48 hours.